Shipping policy

1. Order Processing Time

All our orders are processed within 3-5 business days. 

ALL AXIOM BRANDED CLOTHING IS STANDARD 3-7 DAY DELIVERY

Delivery on accessories and other items can take anywhere from 3–50 days with some products so please check delivery times when ordering as this is out of our hands..

After the order is shipped out and received by the carrier, we will update you with a Track-and-Trace code with which you can follow your package and see the remaining shipping time.

Please allow for the tracking information to update.

2. Shipping Address Changes

If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Once the order is shipped, we can not alter the shipping address anymore.

3. Shipping Methods, Costs, and Delivery Times

Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order.

Shipping options:

The shipping methods and delivery times per region are represented by the following table:

Country or Region	Standard	Express (Business days)
USA	7-50 Business days	3-5 Business days
Canada	8-50 Business days	5-7 Business days
Europe	3-50 Business days	7-9 Business days
Australia	12-50 Business days	6-8 Business days

Be aware that these delivery times can become longer in case your order is placed during busier periods such as near Christmas or Thanksgiving.

4. Shipping Restrictions

Sadly, we are unable to ship your order to a [PO BOX] or to a [MILITARY ADDRESS]

5. Packages Damaged, Lost, or Missing While in Transit

If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. We can contact the shipping company to investigate the issue.

If your package has indeed gone missing, we will send you a new one free of charge or send you a full refund.

If your package has arrived damaged, contact us and we will provide a replacement or refund as soon as possible.

6. Returns and Refunds

6.1 Return Due To Change of Mind

Axiom Merch will NOT accept returns we only offers refunds for damaged or mislabeled products, not for buyer’s remorse.

The return shipping costs will be paid by the customer.

6.2 Warranty Returns

Axiom Merch provides a [30] day warranty period.

If you would like to issue a warranty claim, the claim should be submitted within 30 days of you receiving the package.

The return shipping will be pre-paid for by the customer, however, we will reimburse you once the warranty claim is successful.

Upon the acquirement of the package containing the products for the warranty claim, we will process your warranty claim within 7 days.

For our full Returns and Refunds policy, we refer you to [RETURNS AND REFUNDS POLICY LINK].

7. Customer Service

For questions, support, problems, or warranty claims, please contact us by email at Axiom_@outlook.com